We would like to hear your suggestions for improving our services. You can share your tips and ideas with us via the reception assistant at the GP Out-of-Hours Service or via the online compliments and complaints form.
Compliment?
If you are satisfied with our service, we are pleased to hear it. You can submit your positive experience or compliment online below.
Not satisfied?
At the GP Out-of-Hours Service, we do our best to serve you as well as possible. However, it may happen that you are not satisfied. In such a case, please let us know.
On the page ‘Complaints Procedure‘ you will find more information about how we will then handle your complaint.
If you are unhappy with your contact at the GP Out-of-Hours Service, it's best to discuss it straight away with one of our staff members at the GP Out-of-Hours Service. We are always open to this.
If you cannot resolve the issue with the (involved) employee, or if your feeling of dissatisfaction only arises later, you can file a complaint with the GP Out-of-Hours Service.
You can do this by filling in the online complaints form here. Should you be unable to complete the form online, you can contact us by telephone on 035 – 203 1668 to submit your complaint.
